Frequently Asked Questions
Everything you need to know about your Brass Monkey experience.
What is the processing time for my order?
All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to follow your package's journey.
Do you offer international shipping?
Yes, Brass Monkey ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return.
How do I ensure I'm ordering the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Brass Monkey apparel?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner garment label.